Category Archives: Positive Reinforcement Dog Training

positive reinforcement dog training

POSITIVE REINFORCEMENT DOG TRAINING

POSITIVE REINFORCEMENT DOG TRAINING

POSITIVE REINFORCEMENT DOG TRAINING is a MUST if you want a HAPPY DOG, that enjoys doing the work.

positive reinforcement dog training

In today’s dog training you will hear a lot about POSITIVE REINFORCEMENT DOG TRAINING. 

I use mostly positive reinforcement in the dog training that I do.  There was a time when all I did was positive reinforcement dog training.  Prior to that the dog training I learned back in the 1970’s had very little positive reinforcement.  Dog Training back then was harsh, heavy compulsion training.

The dogs got trained, but you could tell by the look in the dog’s face and its body language that the type of compulsion training that was being done had fallout.  In this case it was the mental well being of the dog. 

So back in the 70’s  most dog training was heavy compulsion training that involved heavy leash and collar corrections usually a prong collar or a choke chain.

Then in the 1980’s the dog training pendulum swung far in the opposite direction to the use of positive reinforcement dog training.  “CLICKER TRAINING” by pioneer Karen Pryor, took off like crazy.  It got to the point that dog trainers gave up corrections completely, everything became total positive reinforcement dog training.  Pryor and her group of clicker training devotes extolled the use of TPR or Total Positive Reinforcement.

The Clicker trainers took over, at least the voice of clicker trainers did, and boy were they vocal.  This trend of Total Positive Reinforcement Trainers started to claim only their brand of training was science based, which is false.  Science based dog training includes positive reinforcement but it also includes negative reinforcement and punishment.

Positive Reinforcement Dog Training and the positive reinforcement only dog trainers began a nationwide campaign to vilify any dog trainer that used correction no matter how mild the correction might be.

They made big claims that ANY behavior could be trained in or trained out with positive reinforcement dog training ONLY.  This included severe dog aggression to humans with a severe bite history.

Positive Reinforcement Dog Training 01

Fast forward to 2018 and realize that over the last 30 years dog bite hospital admissions tripled.  Dog Trainers that are total positive reinforcement had had a feel good marketing campaign since the beginning.  Their claim, ALL DOGS and ALL BEHAVIOR can be modified with total positive reinforcement and food.

When the total positive reinforcement only dog trainers fail to get the desired results such as with a dog with a bite history and severe aggression to humans, their answer is to euthanize the dog.

Really!? They want to euthanize the dog.  They will kill a dog before using a correction.  They deem the dog “untrainable.”

Today more and more dog trainers and more and more dog owners are taking a balanced approach to dog training using a lot of positive reinforcement, but also using humane corrections, punishment and negative reinforcement.

Great dog trainers go beyond total positive reinforcement and are highly skilled in the use of negative reinforcement and punishment.  These dog trainers are skilled at using corrections that DO NOT CAUSE any psychological damage to the dog.

Be careful when looking for dog training for your dog.  If it sounds too good to be true it probably is.  If you have a dog with difficult behavior problems, positive reinforcement dog training ONLY has limitations.  You are taking away half of the way animals communicate.  

Dogs correct other dogs!  I’ve never met a total positive reinforcement DOG!


Marker Training Dog Training

DOG TRAINING WITH MARKERS

MARKER TRAINING IN DOG TRAINING: WHAT DOES IT MEAN?

Marker Training Dog Training

Marker Training is one of the most important aspects of dog training.  Marker Training is a communication system, a system of communication that pairs “markers” with behaviors, rewards, and consequences like a correction.

Phoenix Dog Training uses a Marker Training System with all of the clients we work with and all the dogs we help train.  Let me start by sharing the “markers” we use.

  • Clicker = Reward Marker
  • “Yes” = Reward Marker
  • “Ready” = Start Training Marker
  • “Ah Ah” = No Reward Marker
  • “Good” = Keep Going or Keep Doing What You Are Doing (Duration) Marker
  • “Break” = Done Training Marker

MARKER TRAINING CUES

A “Marker” used in Dog Training as a System of Marker Training, is a way to communicate important information to the dog during training.  These “markers” or signals are very powerful when used correctly.

A “marker” can be auditory, visual, tactile, and can even be a smell.  Typically the two most common markers are the word “YES” or a “CLICKER.”  The other most common “marker” is “GOOD.”

The “marker” starts out with NO POWER.  In psychology and behaviorism, and when talking about learning theory and Operant Conditioning, the “marker” starts out as a neutral stimulus, meaning it has no value or no association.

REWARD MARKERS IN MARKER TRAINING

Marker Training Yes reward

Start with a typical “Reward Marker,” such as “Yes.”  Initially the word “Yes” means nothing to a dog.  However if we say “Yes” and then immediately give a food reward after saying yes, and we do this many times such as 50 times in a row, “yes” give a treat, “yes” give a treat, and keep repeating this over and over, the dog starts to learn that the word “Yes” signals to the dog that it will be getting a treat or food reward. by pairing the word “yes” with a treat every time in quick succession, the dog will now understand that “yes” means treat. 

Once the dog has been conditioned to the marker, (classical conditioning, or associative learning,) we can use the word “yes” to mark a desired behavior and that communicates to the dog immediately that the behavior gets a reward.

At this point, our marker has value once conditioned.  the food or the reward is the primary reinforcer.  The Marker Training marker word “yes” now is no longer a neutral stimulus but now is a conditioned stimulus.  The marker training marker word of “yes” becomes the conditioned reinforcer of the primary reinforcer, i.e., food.

That is the science behind marker training, but it is really simple.  We condition the dog that “yes” means treat by pairing the word “yes” with a treat many times until the dog knows that when we say “yes” a treat is coming.  “Yes” becomes the reward marker.  we say “yes” to mark the correct behavior and signal to the dog that it gets a treat for that behavior.

The advantage to using markers in training dogs is that marker training improves the clarity of communication between the dog and the dog owner or trainer.  Marker Training allows those who are training their dog to have great timing.

Timing is extremely important in dog training. Marker Training gives you an advantage in timing.  In dog training you have about zero to a half a second to pair a reward with the dog’s behavior for the dog to “connect the dots,” or understand that the treat was given because of the behavior. 

An example would be when perhaps we are teaching a dog to sit.  you have zero to a half a second to get the food reward in the dogs mouth once the dog sits.  Most Dog Owners and and many Dog Trainers are just not that fast.  If you don’t use a marker training system, you might be very late with the reward.  If you are late the dog will still like the reward, but the dog will have no idea that it was rewarded for the behavior it just did.  That’s right if you reward your dog two seconds after your dog sits, your dog will not associate the reward with the behavior.  TIMING IS EVERYTHING!

So far we have only been talking about a reward marker.  There are other markers we use in marker training when training dogs. Let’s look at some other markers that are typically used.

NO REWARD MARKER IN MARKER TRAINING

marker training no reward marker

A No Reward marker is exactly what it says.  in Marker Training a No Reward Marker signals to the dog that what it did is not correct and it will not be getting a reward.  I use the word “Ah Ah” in my dog training.  I have heard others use the word “Nope” or “No” as a No Reward Marker.

As with the Reward Marker “yes,” “Ah Ah” has no meaning or power until it is paired with or conditioned with something.  In this case it will be pared with the removal of a reward that the dog wants.  I condition the No Reward marker of “Ah Ah” by presenting food, and pull it away from the dog before the dog can get the food.  I say “Ah Ah” when pulling the food away. This also has to be done with great timing and with many repetitions in order for the dog to begin to understand that “Ah Ah” means it won’t get a reward, try again.  Once you have a conditioned No Reward Marker you can use this powerful marker to modify a dog’s behavior. 

KEEP GOING MARKER IN MARKER TRAINING

marker training keep going marker

Another marker I use in marker training is the word or marker, “Good.”  just like “yes” the word “Good” has no meaning and no value at all until paired with a reward many times until the dog associates “good” with getting a treat.” 

“Good” as a marker is used to signal or mark a behavior that we want the dog to keep doing.  The most used application for a Keep Going Marker in Marker Training is for duration of a “stay” command.  We say “Good” and give a treat to the dog who is maintaining a stay to reinforce that staying is what we want.

START TRAINING MARKER IN MARKER TRAINING

Marker Training Start Training Marker

Some trainers like to signal or mark to the dog that training is beginning.  Many do this by always saying “Ready” and getting the dog’s eye contact each and every time they start training.  This can be a great and powerful marker to signal to the dog that now is time to begin working.  

STOP TRAINING MARKER IN MARKER TRAINING

Marker Training Stop Training Marker

I like to signal to my dog when my dog is done training or done with a specific command or training exercise.  I use the stop training marker word of “Break” to signal or mark to my dog the end of training or exercise finished.

For example, let’s say my dog is on a Down Stay Command.  When I say “Break” my dog releases itself from the command and begins playtime.  Every time the dog is done, I say “Break” and I play with my dog.

Try Marker Training if you have never used markers.  for more information contact Phoenix Dog Training at (602) 769-1411


Phoenix Dog Trainer Operant condition dog behavior science of how dogs are trained

HOW DOGS LEARN

HOW DOGS LEARN

OPERANT CONDITIONING THE SCIENCE BEHIND DOG TRAINING: HOW DOGS LEARN AND ARE TRAINED

how dogs learn operant conditioningHow dogs learn might be the most important question you could ask.  At Phoenix Dog Training, our  approach to dog obedience training is based on years of study. As one of the foremost students of dog behavior, our Phoenix Dog Behaviorist has seen firsthand the effect of a combination of Operant Conditioning, Positive Reinforcement and Negative Reinforcement, and has made these techniques the centerpieces of his training philosophy, which specializes in the elimination of aggression, fears, anxieties and phobias in dogs.

HOW DOGS LEARN 

At Phoenix Dog Training we use about 90% positive reinforcement and about 10% negative reinforcement.  I also use negative punishment which is the removal of something the dog wants to decrease or stop unwanted behavior.  An example of negative punishment is to take away your kids WiFi password until they do their homework.  You are trying to stop or decrease the child’s procrastination.  With a dog it might be removing a treat or a toy.  This is one of the many ways how dogs learn.

I personally do not use positive punishment because I do not believe that how dogs learn has to be to experience fear, pain and intimidation to be taught. But I do use negative reinforcement, but in a unique way.

This being the case, Here at Phoenix Dog Training we are always eager to counteract the flashing red lights some people see when they hear the word “negative reinforcement.” Don’t let the term scare you, because in truth it isn’t negative at all! In fact it is non-aversive, as we don’t believe any dog should be trained with fear, pain or intimidation. As an example consider the following:

  • I am walking a dog and want to turn right
  • The dog wants to continue going straight
  • I tap the dog on the shoulder to get its attention so it can turn with me
  • I stop tapping on the dog’s shoulder when the dog performs the wanted behavior.

HOW DOGS LEARN 

That is all there is to negative reinforcement!  People often confuse negative reinforcement with punishment.  the two are not the same.  Negative reinforcement increases and or strengthens behavior.  Punishment stops or decreases a behavior.

Traditionally, how dogs learn and the use of negative reinforcement has been to apply an unpleasant stimulus to the dog, and then help the dog to do the behavior in order to remove the unpleasantness.  The dog works to turn off the unpleasant stimulus, or to avoid it all together.  Different trainers will use negative reinforcement differently.  How unpleasant the stimulus is varies from trainer to trainer.

My experience and work with how dogs learn has shown me that negative reinforcement really does not need to be a true aversive.  To me when I think aversive, I think pain or unpleasant.  In fact, here is the dictionary definition of aversive:

” aversive. adjective. Causing avoidance of a thing, situation, or behavior by using an unpleasant or punishing stimulus, as in techniques of behavior modification.”

I have personally developed a system based on how dogs learn and the use of negative reinforcement that uses a non aversive tactile or touch sensation that is nuetral.  The tactile or touch sensation is not unpleasent, demonstrated by the dog’s behavior, there is no avoidance.  The tactile or touch stimulus becomes a tactile cue, prompt, or command that is paired with both auditory and visual cues, adding another layer of communication to both verbal commands and hand signals.  I use multiple modalities of communication with dogs for more complete understanding and clarity of communication. 

What the dog experiences is very light non aversive tapping on its neck while being given a verbal command along with a visual command (hand signal.) When the dog does the behavior, the light tapping stops.  Rather than being an aversive, it is neutral touch, or a non painful tactile touch.

I have seen mothers speaking to their children who did not respond to them, touch the child on the shoulder to get the child’s attention with light touch and to get them to follow through on what the mother was asking.  That is non aversive negative reinforcement.

Another example of non aversive negative reinforcement that people experience is the seat-belt indicator.  If you don’t put your seat-belt on, there will be a sound going off or a light going off until you fasten the belt.  Once you do the behavior, the sound goes away.  There was no pain, at most it was an annoyance.  

HOW DOGS LEARN 

There are total positive reinforcement only trainers that can not conceive of non aversive negative reinforcement.  They like to say their way of training is scientific, but they fail to discuss ALL of the science.  The total positive reinforcement trainers want to claim how dogs learn is only with positive reinforcement.  They refuse to correct a dog. One of the reasons they can not conceive of non aversive humane negative reinforcement is because they have ZERO experience with it. They are giving their opinion on something that they have never done.

By combining all of the aforementioned aspects of how dogs learn, Phoenix Dog Training Dog Trainers are able to make their intentions clear to puppies and dogs. By opening the lines of communication Phoenix Dog Training is able to provide a low stress atmosphere for puppy training and canine training while getting lasting results in a fraction of the time of other Phoenix dog trainers.

We are committed to how dogs learn and providing dog training in Phoenix that offer the least amount of stress and the quickest results. Remember, we are training you as well as your dog, and the knowledge and insight you’ll gain into your dog’s mind and regarding the techniques with which to communicate your wishes will result in lasting good behavior and a more balanced home life. 

Thanks for reading and hopefully you have learned a little something about how dogs learn.

Phoenix Dog Training are the best dog trainers we have found in the Phoenix/Scottsdale area. Their Dog Behaviorist has personally helped us with our dogs as we had a tough case. Our dogs are doing great and we would never go to anyone else to train our dogs. The people, service and knowledge of training dogs is the best we have seen by far! I would recommend them to all my friends and family! Thank you!– Greg and Jody Fossen


Phoenix Dog Training History of Dog Training

PHOENIX DOG TRAINING | A BRIEF HISTORY OF DOG TRAINING

PHOENIX DOG TRAINING

Phoenix Dog Training and Phoenix Dog Trainers Providing Dog Obedience Training Phoenix Az and Phoenix Puppy Training

A Brief History of Dog Training: What You Need To Know

HISTORY OF DOG TRAINING; This article will be about dog training. Specifically, it will be a brief history of dog training.  Dogs have lived and worked with humans for as long as history can recall, providing us with companionship, security and assistance. The idea of training a dog is not new; in fact, dogs have been helping us to hunt, track, guard and herd livestock, as well as assist the disabled for centuries. However, even in our modern world, humans still cannot agree on which methods or theories are best to train a dog to behave as a pet. Most of the disagreements on how to train a dog come from the two major camps of dog training methods: Force Extremists and Positive Reinforcement Extremists.

The Rise of Negative-Enforcement Only Training in The History of DogTraining

As far as the history of dog training goes, During the Great Depression, dog training began to grow in national popularity. At this time, food was scarce for humans, much less dogs, so trainers did not use edible treats to reward a dog for good behavior. Instead, good behaviors were rewarded with praise and undesirable behaviors were corrected with a small punishment, such as a quick jerk on a choke chain. This would condition the dog to avoid performing behaviors that cause pain.

Phoenix Dog Training The History of Dog Training William Koehler

One  cannot talk about the history of dog training without mentioning William Kohler. The most popular pioneer in this dog training method was William Koehler, author of the best-selling dog obedience book The Koehler Method of Dog Training from 1962 – 1982. Koehler believed that training was a battle of wills and that it was harmful to dogs to allow them to go without correction for bad behaviors. While Koehler was a great trainer (you may have seen some of his four-legged students in Disney’s The Incredible Journey) he did not fully accept animal behavior theories. He assumed that dogs would understand why they were being punished and learn from it, as a rational person might. Anyone who has trained a dog knows that a dog does not learn behavior in the same way a human might, though they most certainly take cues from well-behaved owners.

Koehler’s influence  and his status in the history of dog training, remains very evident in some of the popular training methods of today, especially those that insist that dogs have a pack mentality and are always involved in a conspiracy to take dominance from the humans. Here is an example of how this mentality is way of misunderstanding a dog: if your dog pulls you along on walks and you never take the time to teach him to walk with you, it is not the dog’s fault for being dominant. He likely has a desire to see and smell the world around him and does not understand that he must walk along with you
rather than do as he pleases. This is not because he thinks he controls you, but by not setting rules and boundaries for the way your dog interacts with the world while on a leash, you effectively teach him that it is okay to pull you along. You do end up following him when he pulls you, so he is assured that you will be there with him while he does whatever he wants. What the dog really needs is to be trained to walk nicely because it is expected of him and in his best interests, and he will not learn that on his own.

A Generation of Only Positive Reinforcement Training in More Recent History of Dog Training 

Phoenix Dog Training Clicker TrainingThe generation that came after Koehler,  and earlier history of dog training,  in the 1980s championed a more positive dog training style that focused on rewarding good behavior with food or toys rather than correcting mistakes. One of the founders of this movement, veterinarian Ian Dunbar, started the then-unusual practice of puppy socialization, off-leash training and the lavish use of treats for rewards. Total Positive Reinforcement remains popular today, but unfortunately is unreliable when used alone and without any negative reinforcement whatsoever. This approach is fairly laissez-faire (hands-off) because it requires you to literally wait for the dog to decide on its own to behave in the desired way without any guidance from you. For example, if you tell your untrained dog to “sit” using only positive reinforcement, you must literally wait for him to decide to sit and then lavishly praise him when he does. He does deserve a reward for sitting, but if he does not understand what the command means to begin with, then you have not taught him anything. By the time he sits down, he has forgotten the cue “sit” altogether, and perceives that you are randomly giving him a treat. Not only does it take a long time for the dog to do what he is told, but he also may get frustrated when he does not have a clear expectation of what you want. Appropriate negative reinforcement would help in this case by allowing you to say the command “sit” at the same time as you push the dog’s rear end onto the ground. Once the dog sits, you can remove your hand from his behind and reward him with praise or a treat. Repetition of this activity allows the dog to connect the word “sit” with the physical act of sitting.

Attempting to use a clicker and treats to train a dog is only effective in very controlled environments. Your dog may be motivated to sit and stay for a treat while in his own home, but the second you have him sit and stay in an uncontrolled environment and he sees something more interesting, his desire to interact with that distraction (chasing a cat, wrestling with another
dog, stealing a child’s ice cream, etc.) is going to be much stronger than his desire to have a treat. The fact that you have a polite dog at home means absolutely nothing when his behavior is out of your control where it matters: in public.

Balanced Dog Training Method Used by Phoenix Dog Training

Dog Training Phoenix Balanced Dog Training

Balanced Dog Training

No matter what the history of dog training shows us, it is true today that Negative Reinforcement, when used in conjunction with positive reinforcement does not mean pain, punishment or harsh corrections. Instead, in the Balanced Dog Training method, used at Phoenix Dog Training, negative reinforcement is a way to show the dog what it needs to do. For example, when you train a horse to turn to the left when the left rein is pulled, you are essentially using the annoying sensation of the bit in the horse’s mouth to show the horse what you want it to do. The horse reacts to alleviate the annoyance of the bit. Conversely, if you respond to undesirable behaviors by giving in to them, you only allow your dog to control you. Compare this to the analogy of a child throwing a tantrum in a store after his mother does not buy him a candy bar. If the mother gives in after his tantrum and gets the kid some candy, the child realizes that he has just taught his mother a new trick. He now assumes he can always have his way by throwing a tantrum. This same principle applies with dogs.

Phoenix Dog Training is able train dogs quickly and effectively because we take the time to understand why your dog acts out and work to motivate a total behavior change both in you as the owner and in your dog. Our Balanced Dog Training approach and method combines all aspects of learning theory and is constantly improving. As our knowledge grows, our toolbox of dog training tools expands, allowing us to find the right fit for each unique animal we meet. We also give you the tools you need to be the kind of owner your dog needs and provide him with the structure and attention he needs to continue to behave as he should with our lifetime guarantee.

For more information on Phoenix Dog Training and our training methods or to learn more about dog training from Harvard Educated Dog Behaviorist, call (602) 769-1411 today.

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Keri Grunert
Keri Grunert
05:11 18 Jan 18
Phoenix Dog Training is Phenomenal!! From the very beginning we knew we were in good hands. They worked so well with our whole family. Getting the kids involved in the training was brilliant. We would definitely recommend this company.
Tyler Thompson
Tyler Thompson
15:37 30 Nov 17
I recently called Phoenix dog training to train my out of control hyper Australian Shepherd. The training was excellent and the service was A+ all the way. I have used two trainers before that could not help with the pulling on walks when any dog came by and jumping on guests. Now "Molly" knows to go to her "Place" when the door bell rings. Walks are now enjoyable. I can even take her off leash and she stays right with me. I can not thank you enough.Tyler Thompson
Jose Rivas
Jose Rivas
21:11 25 Jul 17
My wife and I highly recommend Phoenix Dog Training. Our dog, a Labrador Retriever/German Shepard Mix, (Mr. Pickles) was trained last summer and we could not be more happy with the results. Mr. Pickles has been an excellent dog ever since his training. Everyone that comes in contact with our dog is amazed by his obedience and uncanny maturity even though he is not even three years old. He has acted perfectly on an international flight in-cabin, in the grocery store, restaurants and practically any situation one can imagine. My wife and I have Phoenix Dog Training to thank for training our dog to be the most well behaved dog we have ever seen or met. Phoenix Dog Training understands dog behavior and knows how to train a dog to meet the needs of their owners. Phoenix Dog Training utilizes empathetic, efficient, and effective methodologies in training dogs and we give them an emphatic recommendation!
Charles F Frost
Charles F Frost
20:30 21 Sep 17
I was referred to Phoenix Dog Training by our Veterinarian because of our Boxer Max, and his aggression.Phoenix Dog Training and their Harvard schooled Animal Behaviorist did an incredible job helping myself and my family bring Max under control. We realize we will need to manage Max's behavior for as long as he is with us, but now we have the skills and the tools to keep Max and everyone happy and safe. Thank you for all the great training help and support with our dog Max.
The German Star Lord
The German Star Lord
06:53 20 Sep 17
I have always trained all of my dogs myself. I have never had a dog I could not train. My current dog Jasper is the exception. I truly thought my dog had a mental problem. Thanks to Phoenix Dog Training I no longer think Jasper is mental. Jasper just needed his owner trained. I would recommend Phoenix Dog Training to anyone needing professional dog training.
B B
B B
03:45 17 Sep 17
I am so grateful I found Phoenix Dog Training. I live up in North Scottsdale and have a large yard. We get a lot of wild animals that come onto our property. Coyotes, Havelina, Bob Cats Mountain Lion, you name it. The problem I was having was my dog Skip would not come when called. No matter what we did he would not come when called. He would call me when there were no distractions. He would come when nothing was going on. But up another dog or another person or another animal is there, he will not come for anything! I have tried several other dog trainers in Scottsdale. They all promised me they could get my dog to come, and they did a great job getting my dog to listen to me when there were no distractions. But if there's another animal, they were not able to get my dog to come when called. Out of frustration and skeptical, I called Phoenix dog training. They said they had a money back guarantee. I figured if there was ever a time they would have to honor their money back guarantee it would be with myself and my dog Skip. To my absolute amazement, the dog trainer from Phoenix Dog Training was able to get Skip to come with the distraction of another dog he brought with him within about 3 minutes! It was absolutely crazy!!! No one had been able to produce any results, and here they have skip coming when called with another dog around, skip would normally go crazy. But this time he was coming when called! I would definitely recommend Phoenix Dog Training!!! They saved my dog from being eaten from a Mountain Lion I'm sure!!!
Paras Dhankecha
Paras Dhankecha
06:03 19 Sep 17
I really want to thank you guys. Phoenix Dog Training has made my dogs life and my life so much better. I get to finally enjoy my dog. Walks are now a pleasure. She sits and stays when I tell her. When I call her to me, now she comes. I love the "place" command and that seems to be her favorite command too. I'm looking forward to the Polishing and Maintenance classes that Phoenix Dog Training offers after our completion of our private at home dog training lessons. Thank you again.
Numb Brrr
Numb Brrr
21:45 20 Sep 17
Phoenix Dog Training is AMAZING! They rehabilitated my aggressive PitBull when 3 other trainers failed and told me the only option was to euthanize my dog. Boy am I glad I did not listen to the other trainers and hired a real Dog Behaviorist. It is very different working with a professional Dog Behaviorist than just a Dog Trainer. It was worth the money and the time to save my dogs life. Definitely hire Phoenix Dog Training.
Linda Shoemaker
Linda Shoemaker
00:20 23 May 18
My husband, our Great Dane Misty, and I are so glad we signed up for training. We so appreciate all the training we received to help us better manage our girl. So much better but still a ways to go and now we have the knowledge and help we needed. We also know that anytime we have a question or issue that Bill will be there to help. Highly recommend. Jack, Linda, and Misty Shoemaker
Melinda McClean
Melinda McClean
01:12 05 Jun 18
My wife and I are more than happy with the work that Bill did for us, and our dog. We reached out to him for one-on-one training, frustrated and concerned about her reactive behavior. His knowledge of dog behavior is extensive, and his ability to impart that knowledge was exceptional. We learned more in one day, than we did in 6 months of group training with another organisation. Bill guided us through the training, and explained how we should progress through to maintenance, so that our dog's progress could continue. We've received many positive comments about our dog's improved behavior and we highly recommend Bill. He's given us the knowledge and confidence that we need to work with our dog.
Amanda Szolnok
Amanda Szolnok
18:18 27 Aug 18
I greatly appreciate Bill's help and support as my dog was going through some severe separation anxiety (barking loudly and whining anytime I left) after moving to a new apartment. I tried many different tips from multiple articles that I read online but nothing seemed to help. His barking was very loud for an apartment complex so I would need to keep him in doggy day care during the day while I worked as he couldn't be left alone in the apartment due to the noise level. It was a brand new behavior for my dog and I was pretty lost as to what steps to take. It seemed like a hopeless situation however Bill was very helpful and provided great insight and guidance in the situation. My dog is now doing great and is fine to be left alone while I go to work. He is very comfortable in the apartment and is back to being happy and playful. I really appreciate Phoenix Dog Training.
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